Last Updated: sept -2026
PRIVACY POLICY
Effective Date: [1st sept 2021]
Last Updated: [8th October 2026]
Flagship Design Academy, referred to in this Privacy Policy as “FDA,” “we,” “us,” or “our,” respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how FDA collects, uses, stores, processes and shares personal information when you visit or use our website, enroll in our courses, communicate with us, submit academic work, or otherwise interact with our services.
This Privacy Policy applies to:
and the educational services, online courses, student services, communication channels and related services provided through or in connection with the Website.
By using our Website or voluntarily providing personal information to FDA, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, FDA will obtain such consent in the manner required by applicable law.
Flagship Design Academy (FDA) is an online education platform providing courses and educational services primarily in Interior Design and related design disciplines.
Flagship Design Academy (FDA) operates from Ahmedabad, Gujarat, India, and provides its educational services primarily through its online platform at www.flagshipdesignacademy.in.
For purposes of this Privacy Policy, “Website” means the above website and related pages or online services operated by FDA.
2. INFORMATION WE COLLECT
Depending on how you interact with FDA, we may collect different categories of personal information.
You may voluntarily provide personal information when you:
Create or maintain an account; Enquire about a course; Register for a course; Complete an application or registration form; Make a purchase; Contact FDA; Communicate with our counsellors, teachers, mentors or administration team; Participate in a course; Submit assignments, projects, tests or other academic work; Provide feedback; Request customer support; Subscribe to communications; or Otherwise communicate with FDA.
This information may include:
Full name; Email address; Mobile or telephone number; Address, where required; Age or date of birth, where required; Educational information; Professional information; Course preferences; Login and account information; Course enrollment information; Communication history; Feedback and survey responses; and Other information voluntarily provided by you.
When you enroll in an FDA course, we may collect and maintain information relating to your participation and academic activity.
This may include:
Course enrollment details; Module completion information; Attendance or participation information; Assignments; Projects;Tests and assessments; Task submissions; Design work; Presentations; Drawings and images; Feedback provided by teachers or mentors; Student feedback; Examination or evaluation information; Course completion information; and Certificate-related information.
Such information may be used for teaching, mentoring, assessment, academic administration, student support, maintaining academic records and improving FDA's educational services.
The ownership and intellectual-property rights applicable to course materials and student submissions are governed separately under FDA's Terms of Use, Course Purchase & Refund Policy.
When you purchase an FDA course, your payment may be processed through Razorpay, a third-party payment gateway/payment service provider.
FDA may receive or retain transaction-related information necessary to:
Confirm and reconcile your payment; Identify your transaction; Complete your course enrollment; Provide customer support; Maintain accounting and transaction records; Handle eligible refunds or payment adjustments; Detect or investigate suspected fraudulent or unauthorized transactions; and Comply with applicable legal, tax and regulatory requirements.
Payment card, banking and other payment credentials may be processed directly by the relevant payment service provider.
FDA does not intend to store complete payment-card credentials such as full card numbers, CVV numbers or banking passwords on its own systems.
Razorpay may independently collect and process information in accordance with its own terms and privacy practices.
You should review the applicable privacy policy of Razorpay for information concerning its handling of payment-related information.
When you visit or use the Website, certain technical information may be collected automatically.
Depending on the technology used, this may include:
IP address; Browser type and version; Device type; Operating system; Pages visited; Date and time of access; Referring website or source; Website interaction information; Approximate geographic information derived from technical data; Cookies and similar identifiers; and Other technical information necessary for website operation, security, analytics or performance.
This information may be used to maintain website functionality, improve website performance, understand usage patterns, troubleshoot technical problems, maintain security and measure marketing performance.
FDA may use cookies, pixels, tags, scripts and similar technologies on the Website.
These technologies may be used for:
Website functionality; Login and session management; Security; Analytics; Performance monitoring; Understanding visitor behaviour; Measuring advertising and campaign performance; Conversion tracking; Remarketing; and Improving user experience.
You may be able to control or restrict cookies through your browser settings.
Certain cookies or similar technologies may be necessary for the proper functioning of portions of the Website.
Where applicable law requires consent for non-essential cookies or similar technologies, FDA will provide an appropriate consent mechanism.
FDA may use Google Analytics to understand how visitors interact with our Website.
Google Analytics may collect information relating to website visits, interactions, devices, browser information and other usage information.
FDA may use this information to:
Understand website traffic; Analyse visitor behaviour; Improve website content and functionality; Identify technical or usability issues; and Evaluate the performance of marketing activities.
The processing of information by Google is also subject to Google's applicable privacy policies and terms.
8. GOOGLE ADS AND ADVERTISING TECHNOLOGIES
FDA may use Google Ads and related Google advertising technologies.
These technologies may allow FDA to:
Measure advertising performance; Understand conversions; Reach prospective students; Display relevant advertisements; Conduct remarketing or similar advertising activities; and Improve advertising campaigns.
Depending on the technology and applicable settings, advertising platforms may collect information about interactions with our Website or advertisements.
Where applicable law requires consent for advertising or tracking technologies, FDA will provide an appropriate mechanism for obtaining such consent.
FDA may use Meta Pixel and related Meta advertising technologies on the Website.
These technologies may be used to:
Measure advertising performance; Understand Website activity resulting from advertisements; Measure conversions; Improve advertising campaigns; Build relevant advertising audiences; and Conduct remarketing or similar advertising activities.
Information collected through such technologies may be processed by Meta in accordance with Meta's applicable privacy policies and terms.
Users may also have controls available through Meta concerning advertising preferences.
FDA may use WhatsApp as a communication channel for enquiries, admissions, student support, course communication and other legitimate business communications.
FDA may also use AiSensy to facilitate WhatsApp-based communication and related messaging activities.
Depending on the interaction, information processed through these communication channels may include:
Name; Mobile number; WhatsApp number; Email address; Course enquiry or enrollment information; Messages; Communication history; and Other information voluntarily provided by you.
Third-party communication platforms may process information according to their own privacy policies and applicable terms.
11. EMAIL COMMUNICATIONS
FDA may use email to communicate with prospective students, enrolled students and other users.
Email communications may include:
Course information; Enrollment information; Account-related communications; Course updates; Administrative notifications; Educational information; Support communications; Promotional offers; New course announcements; Events and webinars; and Other relevant FDA communications.
Where required, promotional communications will be sent in accordance with applicable consent and communication requirements.
You may unsubscribe from promotional emails using the unsubscribe mechanism provided in the relevant communication or by contacting FDA.
Please note that opting out of promotional communications does not necessarily prevent FDA from sending essential service-related communications concerning your account, course, transaction, security or other services requested by you.
FDA may process personal information for the following purposes.
Register students; Create and manage student accounts; Provide course access; Deliver educational content; Manage assignments and assessments; Provide teacher and mentor support; Track course participation; Maintain academic records; Issue certificates and related documentation; and Provide student support.
12.2 Customer Support: We may use information to:
Respond to enquiries; Provide technical assistance; Resolve account or course-related issues; Communicate with students and prospective students; and Handle requests or complaints.
12.3 Payment and Administration : We may use information to:
Process and verify transactions; Maintain accounting records; Reconcile payments; Identify transactions; Process eligible refunds; Investigate suspected fraudulent transactions; and Comply with applicable financial, tax and legal requirements.
12.4 Website and Service Improvement: We may use information to:
Analyse Website usage; Improve Website functionality; Improve course delivery; Improve student experience; Identify technical problems; Conduct internal analysis; and Improve our educational services.
12.5 Marketing and Advertising: Subject to applicable law and your available choices, we may use information to:
Send promotional communications; Inform users about courses and offers; Measure marketing performance; Understand advertising effectiveness; Conduct remarketing; and Improve advertising campaigns.
12.6 Security and Legal Compliance: We may process information to:
Protect our Website and systems; Prevent unauthorized access; Detect misuse or fraud; Investigate security incidents; Comply with legal obligations; Respond to lawful governmental or regulatory requests; and Establish, exercise or defend legal claims.
FDA does not sell personal information as a standalone product.
However, we may share or provide access to personal information where reasonably necessary to operate our services or for other lawful purposes.
Depending on the circumstances, information may be shared with:
Razorpay and other authorized payment service providers; Website and technology service providers; Hosting and infrastructure providers; Communication service providers; WhatsApp-related service providers; AiSensy; Email service providers; Google Analytics; Google Ads; Meta advertising services; IT and security service providers; Professional advisers where reasonably necessary; Government or regulatory authorities where legally required; and Other service providers acting on behalf of FDA where reasonably necessary to provide our services.
Third-party service providers may process information according to their own privacy policies, contractual obligations and applicable law.
FDA seeks to share only information reasonably necessary for the relevant purpose.
Certain FDA programs are conducted in affiliation or collaboration with Gujarat Technological University (GTU).
For students enrolled in applicable GTU-affiliated programs, including the Professional Certificate in Interior Design (PCIID), FDA may be required to share relevant student information with GTU for purposes such as:
Student enrollment; Student identification; Academic administration; Examination or assessment administration; Certification; Record maintenance; and Other activities connected with the applicable GTU-affiliated program.
The information shared will be limited to information reasonably required for the applicable purpose, subject to applicable law and the requirements of the relevant program.
FDA does not ordinarily share student enrollment information with other educational institutions for equivalent purposes unless such sharing is otherwise authorized, required or permitted by applicable law.
Information processed by GTU may also be subject to GTU's own privacy practices, policies and applicable legal requirements.
Students may submit educational and academic work through FDA's Website or learning systems.
Such submissions may include:
Assignments; Tests; Projects; Drawings; Presentations; Images; Design work; Written work; Task submissions; and Other educational material.
FDA may access, review, store and process these submissions for legitimate educational and administrative purposes, including:
Teaching; Mentoring; Assessment; Providing feedback; Maintaining academic records; Quality assurance; Course administration; Course improvement; and Resolving academic or administrative matters.
The terms governing ownership, intellectual property, permitted use and protection of course materials and student submissions are set out separately in FDA's Terms of Use, Course Purchase & Refund Policy.
FDA may capture photographs or videos during classes, workshops, events or other activities organized by FDA.
Where a student's identifiable photograph, video, testimonial or similar material is intended to be used for promotional purposes, FDA will obtain appropriate permission or authorization where required.
Students may voluntarily provide testimonials, feedback, photographs, videos or other materials to FDA.
Where permission has been provided for promotional use, FDA may use the material for the authorized purpose, subject to applicable law and any specific conditions agreed with the student.
FDA takes reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Accordingly, while FDA takes reasonable steps to protect personal information, we cannot guarantee absolute security of information transmitted through the internet.
In the event of a data security incident, FDA will take appropriate steps as required by applicable law.
FDA may retain personal information for as long as reasonably necessary for the purposes for which it was collected, including:
Providing educational services; Maintaining student and academic records; Maintaining transaction and accounting records; Providing customer support; Meeting legal and regulatory requirements; Resolving disputes; Enforcing applicable agreements; Protecting FDA's rights and interests; Maintaining security records; and Other legitimate and lawful purposes.
When information is no longer required for a legitimate purpose, FDA may delete, anonymize or otherwise dispose of it in accordance with applicable law and operational requirements.
Certain records may need to be retained for longer periods because of legal, tax, accounting or regulatory requirements.
Subject to applicable law, you may have rights relating to your personal information, including rights concerning:
Access to personal information; Correction or updating of inaccurate information; Withdrawal of consent where processing is based on consent; Erasure or deletion where applicable; Grievance redressal; and Other rights available under applicable data-protection law.
You may contact FDA using the contact details provided below to exercise applicable rights or raise privacy-related concerns.
FDA may need to verify your identity before responding to certain requests.
Where applicable law permits or requires FDA to retain particular information, FDA may be unable to delete or modify that information immediately or completely.
You may choose whether to receive promotional communications from FDA where applicable.
You may opt out of promotional email communications using the unsubscribe option provided in the relevant communication.
For WhatsApp or other communication channels, you may contact FDA to request that promotional communications be stopped, subject to applicable law and technical limitations of the relevant platform.
Opting out of marketing communications will not necessarily stop essential communications relating to your account, course enrollment, transaction, security or other services requested by you.
The Website may contain links to websites, applications, platforms or services operated by third parties.
These third parties operate independently from FDA and may have their own privacy policies, terms and data practices.
FDA is not responsible for the privacy practices, content or security of third-party websites or services.
You should review the applicable privacy policies and terms of third-party services before providing them with personal information.
FDA's courses and services are intended for individuals 18 years of age or older.
FDA does not knowingly intend to enroll individuals below 18 years of age in its courses.
If FDA becomes aware that personal information has been collected from an individual below 18 in circumstances where such collection is not permitted, FDA may take appropriate steps in accordance with applicable law.
FDA primarily operates from India.
Some third-party technology, payment, analytics, communication, advertising or other service providers used by FDA may process information through systems or infrastructure located outside India.
Where personal information is processed outside India, FDA will take appropriate steps required under applicable law.
FDA may disclose personal information where reasonably necessary or legally required to:
Comply with applicable laws or regulations; Respond to lawful requests from government authorities; Comply with court orders or legal processes; Prevent fraud or misuse; Protect the rights, property or safety of FDA, students or other persons; or Establish, exercise or defend legal claims.
FDA may update this Privacy Policy from time to time to reflect changes in:
Our services; Website functionality; Technology; Data-processing practices; Third-party service providers; or Applicable laws and regulations.
When material changes are made, FDA may provide appropriate notice through the Website, email or another reasonable communication method where required by applicable law.
The revised Privacy Policy will be published on this page with an updated “Last Updated” date.
If you have any questions, concerns, requests or grievances relating to this Privacy Policy or the handling of your personal information, please contact FDA.
Flagship Design Academy (FDA) , Ahmedabad
Email: flagship.design.academy@gmail.com
Website: www.flagshipdesignacademy.in
When contacting FDA regarding your personal information, please provide sufficient information for us to understand and verify your request.
FDA intends to handle personal information in accordance with applicable Indian data-protection and privacy laws, including the Digital Personal Data Protection Act, 2023, and applicable rules, regulations and directions made under it, as applicable to the relevant processing activity.
This Privacy Policy should be read separately from FDA's:
Terms of Use, Course Purchase & Refund Policy
The two documents serve different purposes:
This Privacy Policy explains how FDA handles personal information.
The Terms of Use, Course Purchase & Refund Policy governs website use, course enrollment, course purchases, payments, cancellations, refunds, intellectual property, access and other contractual matters.
Contact us or review our refund policy for more information.